This Privacy Policy explains how juan1365 collects, uses, stores, discloses, and protects the personal information of players and visitors in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
A plain-language summary of our core data commitments. The complete legally binding policy follows below.
All data transmitted between your device and juan1365 servers is protected by 256-bit SSL/TLS encryption. Financial transactions use additional tokenization layers. Your passwords are hashed and never stored in readable form.
juan1365 processes personal data in compliance with the Philippine Data Privacy Act of 2012 (RA 10173). Filipino players have specific rights over their data, including the right to access, correct, and request erasure, as detailed in this Policy.
juan1365 does not sell, rent, or trade your personal data to third-party marketing companies or data brokers. Data shared with third parties is limited to what is strictly necessary to provide the services you use — such as payment processing and KYC verification.
Registered players can access, update, or request deletion of their personal data through the Account Settings panel or by contacting our support team. Marketing communications are opt-in and can be withdrawn at any time.
juan1365 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, comply with legal and regulatory obligations, or resolve disputes. Account data is retained for a minimum of five years post-closure to meet PAGCOR requirements.
This Policy tells you exactly what data we collect, why we collect it, who we share it with, and how long we keep it. No vague language. No hidden data uses. If we change how we use your data, we will notify you before the change takes effect.
Registration, deposits, KYC uploads, support contacts, and gameplay activity generate data that enters the juan1365 system.
All data is encrypted in transit (SSL/TLS) and at rest using AES-256 on secured, access-controlled servers. Financial data is tokenized before storage.
Data is used to operate your account, process transactions, verify identity, personalize game recommendations, and provide support.
Data is shared only with KYC providers, payment processors, game providers, and regulators — never with marketers or data brokers.
Data is retained per defined schedules and deleted securely when no longer required. You can request early deletion for non-regulatory data.
Under the Philippine Data Privacy Act, juan1365 recognizes and upholds the following rights for all registered players:
Request a copy of all personal data we hold about you.
Update inaccurate or incomplete personal data in your account.
Request deletion of non-regulatory data when no longer necessary.
Opt out of direct marketing communications at any time.
Request restriction of processing where lawfully applicable.
Obtain your data in a structured, commonly used format.
Contact [email protected] to exercise your rights. We respond within 15 business days.
Juan1365 ("we," "us," "our," or "the Platform") operates the online gaming platform accessible at juan1365.app, providing slots, live casino, bingo, sports betting, and sabong services to registered players in the Philippines. This Privacy Policy ("Policy") sets out the basis on which we collect, process, store, and disclose personal data in the course of operating the juan1365 platform.
This Policy is published in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations ("IRR"), as administered by the National Privacy Commission (NPC) of the Philippines. It applies to all personal data processed by juan1365 in connection with registered accounts, financial transactions, customer support interactions, and use of the platform generally.
By registering a juan1365 account or using any service on this platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must discontinue use of the juan1365 platform.
For the purposes of the Philippine Data Privacy Act, juan1365 is the Personal Information Controller (PIC) in respect of personal data collected and processed through the platform. As PIC, juan1365 determines the purposes for which and the means by which personal data is processed.
Juan1365 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and with applicable data privacy law. The DPO can be contacted through the support channels set out in Section 16 of this Policy. The DPO handles all data subject requests, privacy complaints, and regulatory inquiries relating to data processed by juan1365.
Juan1365 collects the following categories of personal data from players and users of the platform:
Juan1365 does not intentionally collect sensitive personal information as defined under RA 10173 (such as health data, political opinions, religious beliefs, or racial origin) except where strictly required for responsible gaming assessments or legally mandated reporting. Where such data is incidentally collected, it is handled with the highest level of protection afforded under applicable law.
Juan1365 collects personal data through the following means:
Juan1365 processes your personal data for the following purposes:
Juan1365 relies on the following legal bases for processing personal data, as recognized under the Philippine Data Privacy Act:
The juan1365 platform uses cookies and similar tracking technologies to operate session management, remember your login state, detect fraud, and analyze platform usage. Cookies are small text files stored on your device that help the platform function correctly and improve your experience.
Juan1365 does not use third-party advertising or retargeting cookies. Analytics data collected via platform cookies is not shared with external advertising networks. You may manage non-essential cookies through your browser settings; however, disabling essential cookies will impair your ability to access your account.
Juan1365 shares personal data only to the extent strictly necessary for the purposes described in this Policy. We do not sell, rent, or trade personal data to third parties for marketing or commercial purposes. Data is disclosed to the following categories of recipients:
Some third-party service providers used by juan1365 — including certain KYC technology platforms, cloud infrastructure providers, and game studios — may process data in jurisdictions outside the Philippines. Where such international transfers occur, juan1365 ensures that appropriate safeguards are in place, which may include:
Juan1365 maintains a register of international data transfers and the safeguards applied to each. Players may request information about international transfer safeguards by contacting our Data Protection Officer.
Juan1365 retains personal data for the following periods:
At the end of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents reconstruction of the original data.
Juan1365 implements a multi-layered information security program to protect personal data against unauthorized access, disclosure, alteration, or destruction. Security measures include, but are not limited to:
As a data subject under the Philippine Data Privacy Act, you have the following rights with respect to personal data processed by juan1365:
To exercise any of the above rights, contact the juan1365 Data Protection Officer using the details in Section 16. Requests are processed within 15 business days. In complex cases, this period may be extended by a further 15 business days, with notification provided to you.
The juan1365 platform is strictly intended for individuals aged 21 years and above. Juan1365 does not knowingly collect personal data from individuals under 21 years of age. If we discover or have reasonable grounds to believe that personal data has been collected from a person under 21, we will immediately close the associated account, delete the data in accordance with applicable law, and — where required — notify relevant Philippine authorities.
Parents and guardians who believe that a minor may have registered on the juan1365 platform should contact our Data Protection Officer immediately. We treat such reports as high-priority and will investigate and respond within 24 hours.
Juan1365 may send you marketing communications — including promotions, bonus offers, and platform news — by SMS to your registered mobile number or by email to your registered address, where you have provided consent during registration or at a later point through your account preferences.
You may withdraw consent for marketing communications at any time by:
Withdrawal of marketing consent does not affect the lawfulness of processing carried out before the withdrawal, and does not affect our ability to send you essential transactional communications such as deposit confirmations, withdrawal notifications, and security alerts.
Juan1365 reserves the right to update or amend this Privacy Policy at any time. Material changes — meaning changes that significantly affect how we use your personal data or expand your obligations — will be communicated to registered players via the registered mobile number or email address on their account prior to the change taking effect.
The "Effective Date" at the top of this Policy will be updated each time a new version is published. Continued use of the juan1365 platform following the effective date of a revised Policy constitutes acceptance of the updated terms. We recommend checking this page periodically to stay informed of how your data is managed.
All previous versions of this Policy are archived and available upon request from the Data Protection Officer.
For all privacy-related queries, data subject access requests, marketing opt-out requests, or data breach reports, please contact the juan1365 Data Protection Officer through the following channels:
If you are not satisfied with how juan1365 has handled your privacy concern, you have the right to file a formal complaint with the National Privacy Commission of the Philippines. Information on how to file a complaint with the NPC is available through official Philippine government channels.
Your data is protected. Your games are fair. Your payouts are fast. Create your juan1365 account today — takes 2 minutes. 21+ only.
Strictly 21+ only. PAGCOR-compliant. Please gamble responsibly.